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How It Works

Starting Home Care Is Simple

Our streamlined process makes it easy to get the care your loved one needs. From your first call through a free care assessment and a written care plan covering activities of daily living and IADLs, we're with you every step of the way. Explore our care services, learn why families choose us, or go inside our RN-verified screening.

Start Here: Getting Started GuideGet Started Today
01

Estimate Cost

Use our free cost calculator to understand home care pricing in Michigan. Get a realistic estimate based on your specific care needs.

  • See transparent Michigan industry rates
  • Compare agency vs. private hire costs
  • Understand what's included in pricing
  • Get a personalized quote request
Try the Cost Calculator

01

Estimate Cost

02

Initial Consultation

Start with a free, no-obligation phone consultation. We'll listen to your needs, answer your questions, and explain our services.

  • Discuss your loved one's care needs
  • Learn about available services
  • Get preliminary pricing information
  • Schedule an in-home assessment
Read the Getting Started Guide

02

Initial Consultation

03

Care Planning

Our care coordinator visits your home to conduct a comprehensive assessment and create a personalized care plan.

  • Evaluate physical and cognitive needs
  • Assess home environment for safety
  • Develop customized care schedule
  • Finalize services and pricing

03

Care Planning

04

Caregiver Matching

We carefully match your loved one with a caregiver based on care needs, personality, and preferences.

  • We select caregivers based on skills and experience
  • In most new cases, a Care Pro Lead starts the relationship — learning your loved one's full care picture before the ongoing caregiver takes over via a structured Warm Handoff
  • Personality and care needs are carefully considered
  • Request a different caregiver anytime
  • Replacements typically available within 24 hours

04

Caregiver Matching

05

Ongoing Support

Our team provides continuous support, regular check-ins, and adjustments to ensure the highest quality care.

  • 24/7 support hotline available
  • Regular care plan reviews
  • Supervisor visits and quality checks
  • Family Room app for real-time updates

05

Ongoing Support

Explore Your Options

Not Sure Which Care Is Right?

Before your first call, explore the tools and guides that help Michigan families make confident decisions about senior care. You can also learn what makes us different from other agencies.

Compare Care Options

Side-by-side comparisons of home care vs. assisted living, memory care, and other Michigan care types — with real costs and data.

View Comparisons

Take the Care Quiz

Answer a few questions about your situation and get a personalized recommendation for the right type of care — in under 2 minutes.

Start the Quiz

Michigan Care Options Guide

A complete overview of all 14 senior care types available in Michigan — from companion care to skilled nursing and everything in between.

Read the Guide

Questions?

Common Questions About Getting Started

Have questions about how home care works? Check out our FAQ or contact us directly.

View FAQContact Us

Ready to Take the First Step?

Our care coordinators are standing by to help. Call now for a free consultation.

Call 248-419-5010Request a Quote