Privacy Policy
Last updated: January 2024
Introduction
Affordable Home Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, and mailing address when you contact us or request services.
- Health Information: Information about care needs provided during consultations and assessments.
- Usage Data: Information about how you access and use our website.
- Device Information: Browser type, IP address, and operating system.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and requests
- Match you with appropriate caregivers
- Send you service-related communications
- Comply with legal obligations
- Protect the safety and security of our clients and staff
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights and safety.
Scholarship Applicant Data
For applicants to the Adair Caregiver Scholarship, we collect educational information including school name, program details, and essay responses. We want to be absolutely clear:
- We do not sell scholarship applicant data. Your information is never sold, traded, or rented to third parties for marketing or any other purpose.
- Limited use only: Scholarship data is used solely for evaluating applications, communicating with applicants, and administering the award.
- No obligation: Scholarship recipients are not required to provide any additional personal information beyond what is necessary to receive the award.
HIPAA Compliance
As a healthcare service provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict policies and procedures to protect your protected health information (PHI) and ensure it is used only for authorized purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Request a copy of your data
Cookies
Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies, but some features of our website may not function properly without them.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: