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(248) 419-5010

Frequently Asked Questions

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Have a question that's not answered below? Contact Us and we would be more than happy to answer your question.

Question:

What if I need care for two people?

Answer:

Not a problem. We often care for two people within the same residence. This feature does require a nominal up-charge. Please call for details at: (248) 419-5010


Question:

What if I have pets, such as a cat or dog? Can I still use home care services?

Answer:

For many home care companies having pets can complicate staffing because of allergy problems. Being that Affordable HomeCare is one of the oldest and largest home care companies in Michigan we seldom have issues with pets.


Question:

Do I need to establish a set schedule for home care and stick with it?

Answer:

Preferably home care should be performed on a regular schedule that is established at the start of services. However, we understand that life happens and schedules may need to change. All we ask is that you provide our office a 24 hour notice of schedule changes.


Question:

What happens if there is a theft during the time I am receiving home care services from Affordable HomeCare?

Answer:

Although is it rare, theft can happen. No need to worry though, Affordable HomeCare is bonded for your protection.


Question:

What is the service area for Affordable HomeCare?

Answer:

Affordable HomeCare mainly provides home care services in the tri-county area surrounding metro Detroit. We also have offices in Florida and North Carolina. If you are uncertain if we service your area please call us at: (248) 419-5010 or visit the Contact Us page more details.


Question:

Can I receive 1 hour blocks of home care services?

Answer:

Many home care companies require a minimum of 3 or 4 hours blocks of care at a time. Affordable HomeCare is one of the only home care companies that specialize in providing 1 hour blocks of care.


Question:

What happens if my Personal Assistant gets hurt at my home? Am I liable?

Answer:

Many home care companies choose not to obtain proper insurance or workers compensation which makes you directly liable for many things. Affordable HomeCare is fully insured, so in the event of an unfortunate incident you are covered.


Question:

I'm pretty sure live in care is what I'm looking for, but my loved one does not sleep for more than 5 hour at night. Can I still use home care services?

Answer:

For those who are not receiving 5 hours or more of sleep at night we recommend Hourly Home Care Services. This ensures your loved one receives the highest quality care possible.


Question:

What if I only need a Personal Assistant once a week or once a month?

Answer:

Quite often people only require care once a week or month. We are more than willing to accommodate schedules such as these.


Question:

Is Affordable HomeCare licensed?

Answer:

Anyone who tells you they are licensed to provide non-medical home care services is lying to you. Most people don’t know this, but at this point non-medical home care licensure does not exist in the state of Michigan. Affordable HomeCare’s founder, Greg Adair, is currently working with the HCAOA and the state of Michigan to develop a non-medical home care licensure program.


Question:

Why does't my insurance cover this service?

Answer:

Major health insurance plans, such as Blue Cross Blue Shield or HAP will only cover "medical" needs inside the home. Example: you had a surgery that requires medical support after you return home. In this case, health insurance may cover a skilled home care company to treat only the condition which your surgery effected, such as wound care or physical therapy. Skilled home care must be ordered by your Doctor and usually is only available for a short time.


Our services are not limited to a specific medical condition and are customized to your needs. Since our service is designed to be directed by the Client and not the Doctor, medical insurance companies are unable to cover our services. Additionally, being that our services are not limited to a specific timeline, health insurance companies are not capable of absorbing the financial burden that comes with this.


Question:

How is this service paid for?

Answer:

Please review our Free Reports section for detailed information on paying for our services.


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